HTMT 740 - Services Management and Customer Experience in the Hospitality Industry
Class Session: Monday, January 12, 2026 - Saturday, March 07, 2026
Credit: 3 semester hours of credit
Instructor: Drew Martin
Term: Spring 2026
Course Description
Analysis, planning, and control of the service function in hospitality organizations with emphasis on management problems.GC: 03/27/2023.
College |
HM - College Hosp Retail Sport Mgmt |
Section |
001 |
Instructional Method |
DWEBM 100 Pct Web Mix Async & Sync |
CRN |
52300 |
Restrictions |
CAMPUSICOL - USC Columbia LEVELIGR - Graduate FOSALLI932A - Intl Hosptlty & Tourism Mgmt |
Information is accurate as of December 2, 2025 (Subject to change)
Special Fee Notification
Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.