RETL 725 - Customer Experience Optimization in the Retail Environment
Class Session: Monday, January 12, 2026 - Saturday, March 07, 2026
Credit: 3 semester hours of credit
Instructor: Terry Kim
Term: Spring 2026
Course Description
Study of customers’ needs, activities, and trends to aid retail strategy formulation for enhancing customer experiences in retail environments.GC: 12/10/2018.CL: 2020.
College |
HM - College Hosp Retail Sport Mgmt |
Section |
J50 |
Instructional Method |
DWEBS 100 Pct Web Synchronous |
CRN |
52734 |
Restrictions |
CAMPUSICOL - USC Columbia LEVELIGR - Graduate FOSALLI940B - Retail Innovation |
Information is accurate as of December 2, 2025 (Subject to change)
Special Fee Notification
Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.