Submit a Desktop Support Ticket (ServiceNow)

This should be used for any IT inquires; including questions, tech assistance requests, or any other IT related requests.

Submit a Web Development Ticket (SAAStix)

For placing tickets for Web Development requests on Developer Supported Systems (SAAStix, Ordering Portal, LCR Dashboard):

Request Types:

• ‘Ask a Question’ – Ask a question about one of our systems. 
• ‘Report a Problem’ – Report a problem with one of our systems.
• ‘Update Request’ – Request a minor new feature or improvement to our systems.
• ‘Project Proposal’ – Request assistance with a Division initiative that aligns with the university’s strategic goals.

Order New Computer Equipment (SATS Ordering Portal)

For placing orders for available hardware to users or requesting mobile devices. Any IT related hardware that is not available via the Ordering portal should be requested via ServiceNow with purpose and justification provided.

Life Cycle Replacement Dashboard

Coming Soon!

IT Knowledgebase

Coming Soon!